: 59 : . . « », , . E-mail: mail@vfrsute.ru , . . , « », . E-mail: politeconom@rambler.ru . , , . ; . , , , : ; ; ; ; : 334.7 Annotation. The problems of client-centered company organization are considered in the article. The specific aspects of operation of such companies (especially those which are connected with furniture manufacturing and trade) are marked out. The characteristics of final and corporate consumers, of satisfied clients pool, of infocommunicative technologies, of the mechanism of client-centered policy formation are provided. Keywords: client-centered company; production; trade; queuing theory; expenditure; profit 2020 . [1]. . , . . . , , . . « » 3, 2013 www.theoreticaleconomy.info . 60 , . . , . . . , [2]. , ( ) . . ( ) , , . ( ), , . , . . , . . , , , . . , , . ( ), , , . . , . . . ( , , ), , . . , , . , , , , .) ( , ), ( . . ), , . . , , « . » 3, 2013 www.theoreticaleconomy.info : 61 . , : , , , , . ( . 2 ) « 10 », [3]. , , , ( ) . , , , , , , , , . . : ( ) . . – [4]. ( . ). . . , , , . , , . . , . , – 40% . . : , , , , , , . , , , . . ( ), . : – . , , ; , « » 3, 2013 (2008-2010 .) www.theoreticaleconomy.info . 62 , . ; . , . . : , , . , 6000 , 8-10%. , , . 70% [4]. , , , , . . . , , . , , . . , , , . , . . , . , , , , 1. 2020 ]. – 2. [ ]. – . : http://eduardk.livejournal.com/206305.html. . / . – 2012. – 4. » 3, 2013 . // 1. – . 8—9. // : http://www.rbc.ru/reviews/mebel2/chapter5.shtml. « // : http//strategy 2020.rian.ru. // , - . 2020: [ 3. , [ ]. – www.theoreticaleconomy.info